Site down
The site won't load, shows an error page, or the hosting or domain account has a problem.
Emergency website editing and recovery
If your website is down, hacked, broken after an update, or you're locked out, or something on it has to change right away, send the details below. Austin looks at each request and replies with next steps and a custom quote.
Custom quote only. There are no set prices or promised turnaround times, because every situation is different.
What this covers
The problems that can't wait for a normal project.
Hacked or malware
Strange redirects, spam pages, security warnings from Google or your host, or content you didn't add.
Broken after an update
A plugin, theme, or platform update broke the layout, a form, or checkout.
Locked out
Lost admin access, a former developer holds the login, or the domain or hosting is in someone else's name.
Urgent content edits
New hours, a closure notice, a price change, or anything else that has to be on the site now.
How it works
Send the details
Tell us what's wrong and where the site is hosted, if you know.
Austin takes a look
He may ask for access. Where a platform allows it, you add him as a user instead of sharing a password.
Custom quote
You get a quote for the work. Nothing starts until you approve it.
Plain-English summary
When the work is done, you get a short note on what was wrong and what changed.
Request emergency help
Please don't put passwords in this form. If Austin needs access, he'll tell you the safest way to give it.
Rather talk now? Call (612) 459-7499 or email austin@digitalarchitects.org.
Your request is in.
Austin will reply by email or phone with next steps and a custom quote. If it's getting worse, call (612) 459-7499.
We couldn't confirm Austin has it yet. Please also email austin@digitalarchitects.org or call (612) 459-7499.